NQA launches customer service charter
Contributed by NAMPA.
WINDHOEK, 20 MAR (NAMPA) – The Namibia Qualifications Authority (NQA) launched its customer service charter here on Wednesday.
Officiating at the event, Higher Education, Training and Innovation Minister, Itah Kandjii-Murangi explained that developing and launching a customer service charter is but the first step towards efficient service and public accountability.
“Superior customer service will only be achieved through continuous measurement of the effectiveness and efficiency of systems and ...
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